At livebet 365, we understand how important your privacy is. This document clearly and honestly explains how we collect, store, protect and use the personal information of our Malaysia members.
Six core data protection commitments we make to every livebet 365 member
All personal data and financial information you submit to livebet 365 is protected by 256-bit SSL encryption — the same standard used by Maybank, CIMB, and Malaysia's major banks. No third party can read your data in transit.
Your data is stored on servers protected by multi-layered firewalls and strict access controls. Only authorised livebet 365 staff may access members' personal data — and every access is automatically logged.
Livebet 365 has never and will never sell, rent, or exchange members' personal information to any third party for their own commercial purposes. Your data belongs to you — it is not a commodity we trade in.
You have the right to access, amend, download or request deletion of your personal data held by livebet 365 at any time. Simply contact our support team and we will process your request within 14 business days.
Livebet 365's Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all data protection principles established under Malaysian law to safeguard your privacy rights.
You have full control over the marketing communications you receive from livebet 365. Unsubscribe at any time via your account settings or by contacting our support team — we will respect your choice, no questions asked.
Welcome to the livebet 365 Privacy Policy page. We understand that trust is the foundation of our relationship with every Malaysian member. The most critical part of that trust is how we handle your personal data — responsibly and transparently.
This Privacy Policy sets out in detail how livebet 365 collects, stores, processes, protects, and in certain circumstances shares your personal information when you use our platform — whether via the website or mobile app on your Android or iOS device.
This document applies to all users of the livebet 365 platform in Malaysia, including those registering a new account, existing active members, and those browsing our site without registering. By continuing to use livebet 365's services, you acknowledge that you have read and understood this Privacy Policy.
Livebet 365 only collects data that is necessary to provide a safe, fair, and quality service to our members. The following are the categories of data we may collect:
Livebet 365 collects information through several different methods depending on how you interact with our platform:
This is the primary method — when you complete the registration form, submit KYC documents, contact our customer support team, fill in a feedback form, or update your livebet 365 account profile.
Livebet 365's systems automatically record technical data when you use the platform — this includes device type, operating system, browser version, IP address, login timestamps, and in-platform navigation patterns. This data is necessary to keep the platform running smoothly and to detect any suspicious activity.
The livebet 365 platform uses cookies and similar tracking technologies to enhance the user experience, remember your preferences, and help us understand how the platform is used. Section 8 explains our cookie policy in further detail.
Livebet 365 uses our members' personal data only for legitimate and transparent purposes. Below is a full list of the purposes for which data is used:
| Purpose of Use | Legal Basis | Required? |
|---|---|---|
| Registration and account management | Contract performance | Required |
| Identity verification (KYC) | Legal compliance | Required |
| Processing MYR deposits & withdrawals | Contract performance | Required |
| Fraud prevention & anti-money laundering | Legitimate interest / Legal obligation | Required |
| Customer support & complaint resolution | Legitimate interest | Required |
| Personalised game recommendations | Consent / Legitimate interest | Optional |
| Livebet 365 marketing & promotional communications | Consent | Optional |
| Usage analytics for platform improvement | Legitimate interest | Optional |
| Responsible gambling programme | Legitimate interest / Legal obligation | Required |
This is the section many livebet 365 members are most curious about — and we want to be completely transparent.
livebet 365 does not sell your personal data to any third party. However, there are limited situations where we may need to share certain information:
Livebet 365 works with trusted third-party service providers to help operate the platform — including payment gateway providers (for processing Touch 'n Go, DuitNow, FPX, and other transactions), casino game providers, and cloud infrastructure service providers. All such providers are bound by strict confidentiality agreements and may only use data for purposes we have authorised.
Livebet 365 may be required to disclose member information when mandated by Malaysian law, court order, or a lawful request from an authorised authority such as the police, the Malaysian Anti-Corruption Commission (MACC), or a relevant government agency.
Your data security is an ongoing investment for livebet 365. We implement multiple layers of technical and organisational safeguards to ensure our Malaysian members' data is protected at all times.
Livebet 365 retains members' personal data for as long as your account remains active, and for a further period as required by law, tax obligations, and financial record-keeping requirements. As a general rule, financial transaction records are kept for a minimum of 7 years in accordance with Malaysian legal requirements.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and livebet 365's commitment to privacy, you have the following rights regarding your personal data:
To exercise any of the above rights, please contact the livebet 365 privacy team at support@livebet365.biz by stating your request clearly. We will verify your identity before processing any request.
The livebet 365 platform uses cookies and similar tracking technologies to enhance functionality and user experience. Below are the types of cookies we use:
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Session | Maintaining your login session | Until log out | Required |
| Security | Protecting accounts from CSRF & attacks | 1 hour | Required |
| Optional | Save language & display preferences | 1 year | Required |
| Usage | Understanding how the platform is used | 2 years | Optional |
| Targeting | Display relevant livebet 365 promotions | 90 days | Optional |
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the livebet 365 platform — for example, you may be required to log in again at the start of each new session.
Livebet 365 is an online betting platform intended solely for individuals aged 18 and above. We strictly prohibit the use of our platform by minors and underage individuals.
Livebet 365 does not knowingly collect or store any personal data from individuals under the age of 18. If we discover that information from a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question.
The livebet 365 platform may contain links or integrations with third-party services — such as Touch 'n Go, DuitNow payment gateways, or casino and slots game providers. Please be aware that:
Livebet 365 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new Malaysian legal requirements, or improvements to how we protect member data.
When significant amendments are made, livebet 365 will notify members via:
The update date shown at the top of this document will always reflect the latest version of livebet 365's Privacy Policy. Your continued use of our platform after any amendment takes effect constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding how livebet 365 handles your personal data, or if you wish to exercise any of the privacy rights outlined in this document, please contact us through the following channels:
Version: 3.1 | Effective Date: 1 January 2026 | Supersedes all previous versions of the livebet 365 Privacy Policy.
Responsible Gaming & Privacy: livebet 365 uses your usage data in part to identify play patterns that may indicate a problem. This forms part of our commitment to Responsible Gaming. If you need assistance, please contact Talian Kasih 15999.